Shipping Information

(calculated by order value, excluding tax)

4.95 Flat Rate Shipping

Ground Flat Rate Shipping

Order Value Shipping
Continental US All Orders $4.95

All orders, unless otherwise stated "free shipping", will be charged a shipping and handling fee to bring your products to you as quickly and safely as possible. Our standard method of shipment is UPS, United Parcel Service, Federal Express or USPS. We are currently offering a $4.95 flate rate shipping for all ground orders.

Product Inspections:
We hope that your order arrives safely and that you are satisfied with your purchase. Please remember that when your order arrives it is your responsibility to ensure that the product has not been damaged during shipping.

Please follow the suggested guidelines below for inspection of your package(s):
  • Inspect the box for external damage, remove the packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is any damage, visible or not, you must indicate such on the delivery receipt. IF THERE IS ANY VISIBLE DAMAGE, PLEASE REFUSE THE SHIPMENT.When you sign the delivery ticket and do not note any damage, the merchandise becomes your property.
  • For items shipped via UPS: If there is any damage, visible or not, you have 3 days to contact us to report the damage. If you do not contact us within 3 days, the merchandise becomes your property.
  • Please take the time to inspect your delivery and if there is any damage be sure to note it on the delivery ticket. If the damage is severe enough to render the product inoperable or unusable, please refuse the shipment and contact us immediately at 1-800-328-3378.


Orders, Expedited Orders and Rush Delivery:
If an item is in stock, it will usually ship within 3 business days. If it is not in stock, please allow 2-4 weeks or contact us regarding the availability and estimated delivery of your product. Park Avenue Candles will notify you with the your order status as soon as it becomes available. Please call Park Avenue Candles at 1-800-328-3378 for more information.

Sales Tax:
We do not collect sales tax on items purchased at www.parkavenuecandles.com, except for deliveries within the state of Florida. Florida deliveries are charged local state sales tax which is calculated during checkout.